Course curriculum

    1. Quincy, MA Is a Special Place

    2. Tell Us About You

    3. Meet Discover Quincy

    1. Get to Know Discover Quincy

    2. Explore the Discover Quincy Website

    3. Support Visitors in Real Time

    4. Plan Your Visit Using the DiscoverQuincy.com Website

    5. How to Submit Local Events

    6. How Discover Quincy Promotes Quincy

    7. Quiz - What Did You Learn about Discover Quincy?

    8. Reflection - Share Your Feedback on the Website

    1. Greeting Visitors the Quincy Way

    2. Speak Inclusively & Avoid Assumptions

    3. Review the Discover Quincy Visitors Guide

    4. Activity - Give Relevant Personalized Suggestions

    5. What is Cross Promotion & Why Is It Key to Success?

    6. Visit Marina Bay - An Example of Cross Promotion & Collaboration

    7. Quincy's 400th Anniversary - An Example of Cross Promotion & Collaboration

    8. MA 250 An Example of Cross Promotion and Collaboration

    9. Reflection - Share a Great Visitor Moment

    10. Quiz - Inclusive Hospitality Basics

    1. Why Tourism Matters in Quincy

    2. Tourism Helps Quincy Thrive

    3. Tourism Helps Massachusetts Thrive

    4. You Are the Heart of Our Ambassador Program

    5. Quiz - The Power of Tourism

    6. Reflection - Share What Makes You Proud to Live & Work in Quincy

    1. Congratulations – You’re Officially a Quincy Ambassador!

    2. Share What You've Learned

    3. Tell Everyone You've Received Your Tourism Ambassador Certification

About this course

  • Free
  • 30 lessons
  • 0.5 hours of video content

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